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3-star hotel

Hotel Laguna Encantada

Enjoy a 4.1-star stay at Hotel Laguna Encantada, featuring free Wi-Fi, outdoor pool, and kid-friendly amenities in Subteniente López, near Chetumal Airport.

Av México, 77900 Subteniente López, Q.R., Mexico View on map
8.2/10
Very Good Based on 173 recent guest reviews
Free Wi-Fi Outdoor pool Air-conditioned Kid-friendly
What recent guests emphasize

Comfortable stay with lagoon views and friendly service

Guests appreciate spacious, clean rooms and the scenic location by the lagoon. The hotel offers basic amenities and a peaceful atmosphere, though some note access restrictions at night and limited parking.

Guests often praise

  • Spacious and well-maintained rooms providing comfort and cleanliness
  • Friendly and attentive staff ensuring good service experiences
  • Beautiful lagoon views and tranquil surroundings appreciated for relaxation
  • Outdoor pool and kid-friendly environment adding value to the stay
  • Affordable pricing suitable for budget-conscious travelers

Worth knowing

  • Access to the hotel is restricted after a certain night time, limiting late arrivals or departures
  • Parking is available but limited in space, so early arrival is advisable for convenience
  • No on-site restaurant or breakfast included, though nearby food options may be available
  • Some rooms may have bathroom layouts that require caution, especially for seniors or those with mobility issues
  • Booking through third-party platforms can cause location confusion; following official directions is recommended

Best for

  • Travelers seeking a quiet, scenic setting near the Mexican-Belize border
  • Visitors looking for a budget-friendly stay with essential amenities
  • Families wanting a kid-friendly hotel with an outdoor pool
  • Guests planning to explore nearby natural attractions such as cenotes and lagoons
  • Tourists who prioritize basic comfort and friendly service over luxury features
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About this property

Welcome to Hotel Laguna Encantada

Situated on Av México in Subteniente López, Hotel Laguna Encantada offers a practical lodging option near the Mexican-Belize border, with easy access to local attractions and transportation. The property features an outdoor pool, free Wi-Fi, air conditioning, and is kid-friendly, though it does not provide breakfast or have an on-site restaurant. Guests have noted the hotel's convenient location close to the lagoon, highlighting peaceful views and beautiful sunrises.

The accommodations are described as clean and comfortable with spacious rooms, suitable for travelers seeking basic amenities at an economical price. While some guests appreciate the friendly and attentive staff, a few point out that there are access restrictions at night, which may affect plans for late outings. The hotel is not luxurious but provides the essentials needed for sightseeing and recreation in the area.

Nearby points of interest include popular natural sites like Los Rápidos de Bacalar, Cenote Azul, and Cenote Cocalitos Beach Resort, making the location appealing for visitors who prioritize exploring the surrounding landscape. The proximity to Chetumal International Airport, just a short 9-minute car ride away, adds further convenience.

With a rating of 4.1 based on 173 reviews, guests find Hotel Laguna Encantada to be a good choice for those focused on practicality and access to local attractions rather than upscale amenities. The property suits travelers who value straightforward accommodations with a tranquil setting by the lagoon, especially families and budget-conscious visitors.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Outdoor pool
Air-conditioned
Kid-friendly

Not available at this property

Breakfast
Restaurant
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

MTS
Meowth The Scratch Cat Apr 20, 2026
10

Nice hotel at the Mexican-Belize border (800m walking distance). There is parking in front of the hotel but space is limited. The rooms are nice and big and well maintained. Staff is very friendly however, if you book a room through Air BNB then make sure you have all your receipts with you. Air BNB will also lead you to a field in the middle of nowhere if you use their location search. Stick with google maps and you'll find it!

BA
Brian Arenas Mar 27, 2026
10

Excelente hotel, precio muy económico para lo que ofrecen, las habitaciones estan muy limpias, cuenta con alberca, futbolito, tienes vista a la laguna. Si andan por la zona es una gran opción.

DT
Derrickyfuf Thompson Mar 02, 2026
8.0

This hotel is ok but the only problem I had is that after a certain time at nite you can't go in nor out so don't think about going climbing cause you will be locked out.

SF
Sheila Flores Feb 08, 2026
8.0

Hola . Es muy bonito y tranquilo el hotel el servicio bien la vista del lugar es increible mi familia y yo lo disfrutamos mucho la laguna bella solo q algo hay en esa lagana q hace q los peces juegen en conjunto . Las habitaciones bien muy bien . Los desayunos muy ricos y a buen costo . La señora q esta durante el dia muy atenta . Muchas gracias .

AK
Andy Kú Jan 27, 2026
8.0

Cumple con su función y categoría este hotel. Recomendable para los que van de paso. Los cuartos están equipados con lo básico y el personal amable. Tiene una vista a una laguna.

M
Miriam Jan 27, 2026
8.0

Buen precio, no es de lujo pero tiene habitaciones cómodas, y queda cerca de varios puntos a visitar en la riviera maya. Está a unas cuadras de la entrada a la línea de Belice dónde puedes hacer compras a muy buen precio.

RT
Rigel Traconis Jan 22, 2026
10

Excelente lugar, seguro y limpio. Y sobré todo la excelente atención de su personal

IK
Irvin Kú Jan 12, 2026
8.0

Muy bueno los cuartos muy amplios pero el baño ten mucha precaución ya que tiene una división muy alta y si eres un adulto mayor o viajas con un adulto mayor pide una habitación que este adecuada para todos, cuenta con servicios básicos y un plus con la alberca y el café :). Igual tiene vista a una laguna con hermosos amaneceres

Location & neighborhood

Where you'll find Hotel Laguna Encantada

Subteniente López, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

  • Chetumal International Airport 9 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Los Rápidos de Bacalar 5,595 reviews

Los Rápidos de Bacalar

Carretera Xulha, 77965 Bacalar, Q.R., Mexico

4.1 · Tourist Attraction
Cenote Azul 9,095 reviews

Cenote Azul

Cenote Azul 225, 77516 Cancún, Q.R., Mexico

4.3 · Tourist Attraction
Cenote Cocalitos Beach Resort 4,700 reviews

Cenote Cocalitos Beach Resort

Costera de, 77930 Bacalar, Q.R., Mexico

4.6 · Tourist Attraction
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